The customer wants to measure the quality of the services delivered to them by the service provider. Which of the following is the metric that defines expected service quality?

Incident management

Problem management

Service Desk

Service Continuity management

Correct Option - c

To get all Infosys Certified ITIL4 Foundation Associate Exam questions Join Group https://bit.ly/infy_premium_group

We're passionate about offering best placement materials and courses!! A one stop place for Placement Materials. We daily post Offcampus updates and Placement Materials.

Qtr No. 213, New Town Yehlanka Indore 454775

admin@prepflix.in