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At Global Shipments, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?
Record Types, Page Layouts, Case Teams, and Profiles
Record Types, Page Layouts, Permission Sets, and Profiles
Record Types, Page Layouts, Field Sets, and Profiles
Record Types, Page Layouts, Support Process, and Profiles
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