A customer complaints processing operation needs to be automated. It consists of reading unstructured complaint mails from the customer and processing it based upon the type & category of the complaint. Also, there is no fixed defined way of processing the complaint.

Which of the following attributes of the given process makes it unsuitable for RPA?

The process is not rule based
The process is not stable
The process is repetitive in nature
The process has high volume
Correct Option -

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